NYS Forum Logo

The NYS Forum Data Community

Success with Data Analysis
Refining Data Reports to Isolate Data Gaps

December 12, 2018
8:30 am - 10:00 am
(8:00 am Check-In)
The NYS Forum
24 Aviation Road, Suite 206, Albany, NY

Webex will NOT be available for this event

The "Success with Data Analysis" series will demonstrate how a state agency is effectively using data to inform operational decisions. The content will be beneficial to agency program and business staff as well as technical staff interested in developing successful data-based programs.

This continual process improvement case study will demonstrate how the Department of Tax and Finance (DTF) Business Tax Bureau achieved success based on proactive data driven adjustments and improvements.

You will hear how the necessary data elements were identified for the project and the development of reporting to examine and analyze the project data during implementation. The case study session will include an overview of the project goals, planning and data gathering processes, implementation, post-evaluation review and how the bureau incorporated changes based on the ongoing analysis of the data.


  • Brandi Spohn, Taxpayer Services Administrator, NYS DTF Business Tax Bureau
  • Kevin Wood, Taxpayer Services Specialist, NYS DTF Business Tax Bureau

Who can attend?

  • Registration is open to NYS Forum Government members.

Pre-Register by December 11, 2018

  • Pre-registration is required

Cancellation Policy:
Registration indicates your intent to attend. If you register and your schedule changes making you UNABLE to attend, please contact us so that we can open the session to other interested participants. Contact Rebecca Buchner at (518) 438-7414.