NYS Forum Logo

The NYS Forum
Project Management Workgroup

Project Spotlight
NYS Department of Health - WIC

February 28, 2018
2:00 pm - 3:00 pm
(1:30 pm Check-In)
The NYS Forum
24 Aviation Road, Suite 206, Albany, NY

Webex available for this event

The purpose of a NYS Forum Project Spotlight is to share lessons learned and best practices from ongoing or recently completed projects. This spotlight will feature the "NYWIC" project. New York State WIC (The Special Supplemental Nutrition Program for Women, Infants and Children) is embarking on a project to replace its existing statewide Management Information System (MIS) and benefit issuance tool with a new, automated web-based system, called "NYWIC", which will enable WIC participants to redeem food benefits using a eWIC card replacing the current paper check method.

Topics to be covered

  • NYWIC: Observations of the Project Director
    • Partnership between Bureau of Supplemental Food Programs (BSFP) and ITS
    • Managing four contractors
    • Seeking input from and communication with stakeholders
  • Project management/escalation process
    • Tactical Oversight Team
    • Project Coordination WG
    • Executive Sponsor Team
  • Managing an integrated project schedule
    • Merge tasks and milestones from multiple MS Project plan
    • Weekly project schedule reviews
  • Procurement challenges
  • Risk and issue management
  • Training & communication
  • Benefits of independent verification & validation
  • Document and deliverables management
  • Applying a hybrid waterfall and agile approach


  • Mary Carroll, Assistant Bureau Director, Bureau of Supplemental Food Programs, NYS Department of Health
  • Timothy Schmehl, NYWIC Project Manager, NYSTEC Principal Consultant
  • Bob Rusiecki, NYWIC Project Management & Quality Management Specialist, NYSTEC Senior Consultant
  • Cassandra Bixler, NYWIC Training & Communications Specialist, NYSTEC Senior Consultant