The NYS Executive Forum

Business Process Redesign & Lean Management

June 27, 2012
9:00 - 11:00 am (8:30 am Check In)
Clark Auditorium, NYS Museum
Madison Ave., Albany, NY

NYS is undergoing a significant transformation on many levels. Just over one year ago, Governor Cuomo established the NYS SAGE Commission to improve the efficiency and quality of government services. Three objectives are identified in the SAGE Report: Improve Efficiency, Effectiveness, and Accountability. Business Process Redesign and Lean Management practices are referenced as strategies/practices to achieve these objectives. This event is geared toward providing a foundation and understanding of business process redesign and the application of Lean Management across business operations and the potential impact/benefit of application in the public sector environment.


9:00 - 9:40 am

Lean Management - How it can be applied to Business Process and IT

  Steve Burden, Strategy Director, Accenture
  Walter Mores, Director of Lean Operations, Accenture

9:40 - 10:20 am

Public Sector Case Studies of implementing Lean Management principles

  Carol Samol, Director of Business Process Re-engineering, NYC Department of City Planning

10:20 - 11:00 am

All Speakers Q & A Panel



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